AP-NORC Center Experts

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Michelle Strollo

Senior Vice President
Health Care
Phone: (301) 634-9537

Michelle Kitchman Strollo, DrPH, MHS is a senior vice president of NORC’s Health Care Programs department with two decades of experience in policymaking and analysis, program development, administration, and evaluation. She leads and advises a number of projects related to public and private insurance including the CMS Medicare-Medicaid Coordination Office’s Financial Alignment Initiative – a demonstration to test new approaches to providing integrated service delivery and payment models for individuals enrolled in both Medicare and Medicaid. She also co-directs the CMS Nationwide Adult Medicaid CAHPS survey – the first-of-its kind national patient experience survey of adults in both the Medicaid fee-for-service and managed care delivery systems. Strollo oversees NORC’s work on Marketplace projects for CCIIO including developing a monitoring strategy for use of federal, state, and commercial data to facilitate Marketplace and Medicaid eligibility determinations. Strollo also leads development of NORC’s Provider Network IQ, a data analytics tool powered to generate market reports comparing qualified health plans’ provider network structure by specialty and county.

Before joining NORC, Strollo was the Director of Eligibility and Enrollment Policy and Operations for CMS/CCIIO where she directed policymaking and operations governing how the Federal marketplace determines eligibility and enrolls individuals into health insurance coverage. Prior to her federal service, Strollo was Associate Director for Long-Term Care at the D.C. Department of Health Care Finance, managing operations and oversight of the District’s Medicaid long-term care services programs. Strollo spent over a decade as a Principal Policy Analyst with the Henry J. Kaiser Family Foundation where she conducted research and policy analysis on the Medicare program. She holds a Doctorate in Public Health degree from the George Washington University Milken Institute School of Public Health, a Masters of Health Science degree in health policy and a certificate in health care finance from the Johns Hopkins Bloomberg School of Public Health, and a Bachelor of Arts degree from Duke University.

Michelle Strollo

Senior Vice President
Health Care
(301) 634-9537

Michelle Kitchman Strollo, DrPH, MHS is a senior vice president of NORC’s Health Care Programs department with two decades of experience in policymaking and analysis, program development, administration, and evaluation. She leads and advises a number of projects related to public and private insurance including the CMS Medicare-Medicaid Coordination Office’s Financial Alignment Initiative – a demonstration to test new approaches to providing integrated service delivery and payment models for individuals enrolled in both Medicare and Medicaid. She also co-directs the CMS Nationwide Adult Medicaid CAHPS survey – the first-of-its kind national patient experience survey of adults in both the Medicaid fee-for-service and managed care delivery systems. Strollo oversees NORC’s work on Marketplace projects for CCIIO including developing a monitoring strategy for use of federal, state, and commercial data to facilitate Marketplace and Medicaid eligibility determinations. Strollo also leads development of NORC’s Provider Network IQ, a data analytics tool powered to generate market reports comparing qualified health plans’ provider network structure by specialty and county.

Before joining NORC, Strollo was the Director of Eligibility and Enrollment Policy and Operations for CMS/CCIIO where she directed policymaking and operations governing how the Federal marketplace determines eligibility and enrolls individuals into health insurance coverage. Prior to her federal service, Strollo was Associate Director for Long-Term Care at the D.C. Department of Health Care Finance, managing operations and oversight of the District’s Medicaid long-term care services programs. Strollo spent over a decade as a Principal Policy Analyst with the Henry J. Kaiser Family Foundation where she conducted research and policy analysis on the Medicare program. She holds a Doctorate in Public Health degree from the George Washington University Milken Institute School of Public Health, a Masters of Health Science degree in health policy and a certificate in health care finance from the Johns Hopkins Bloomberg School of Public Health, and a Bachelor of Arts degree from Duke University.

Stephen M. Smith

Senior Vice President
Health Sciences
Phone: (312) 759-4023

Stephen M. Smith is Senior Vice President of Health Sciences at NORC. Smith brings more than 25 years of experience in statistical methods, survey design and implementation, collection of biomarker data and health care research. He provides oversight and direction for the 60 staff and over $20 million per year of research projects housed in the Health Care Research department. Mr. Smith also serves as NORC’s corporate oversight and data collection expert for the National Social Life, Health, and Aging Project (NSHAP), a project led by the Principal Investigator Linda Waite, Ph.D., at the University of Chicago that is breaking new ground in collection of biomarkers using field interviewers and assessing sensitive topics associated with social life among older Americans.

In his 16 years at NORC, Smith has served as Project Director on a range of health care and public health studies including the Hospital CAHPS survey of Patient Perceptions of Health Care Delivery (HCAHPS), a survey of Medicaid beneficiaries for an evaluation of Medicaid Health Insurance Flexibility Account Waivers, the Air Force Health Study, the Hanford Community Health Project, and the HIV Cost and Services Utilization Study (HCSUS) which was awarded the 2005 Policy Impact Award by the American Association for Public Opinion Research (AAPOR).

Prior to joining NORC, Smith spent several years conducting social research as a Senior Social Survey Officer in England’s Office of National Statistics (ONS). At ONS he worked on the Labor Force Survey, Census Validation Study, and a study on Electoral Registration.

Smith has co-authored papers that have appeared in the Journal of the American Medical Association, the New England Journal of Medicine, Health Affairs, Journal of Health Promotion Practice, Health Services Research, Journal of Gerontology, Field Methods, and the Journal of Acquired Immune Deficiency Syndromes. He is a member of the American Association of Public Opinion Research (AAPOR) and has been a regular presenter at AAPOR’s Annual Conference. He is also a member of AcademyHealth.

Stephen M. Smith

Senior Vice President
Health Sciences
(312) 759-4023

Stephen M. Smith is Senior Vice President of Health Sciences at NORC. Smith brings more than 25 years of experience in statistical methods, survey design and implementation, collection of biomarker data and health care research. He provides oversight and direction for the 60 staff and over $20 million per year of research projects housed in the Health Care Research department. Mr. Smith also serves as NORC’s corporate oversight and data collection expert for the National Social Life, Health, and Aging Project (NSHAP), a project led by the Principal Investigator Linda Waite, Ph.D., at the University of Chicago that is breaking new ground in collection of biomarkers using field interviewers and assessing sensitive topics associated with social life among older Americans.

In his 16 years at NORC, Smith has served as Project Director on a range of health care and public health studies including the Hospital CAHPS survey of Patient Perceptions of Health Care Delivery (HCAHPS), a survey of Medicaid beneficiaries for an evaluation of Medicaid Health Insurance Flexibility Account Waivers, the Air Force Health Study, the Hanford Community Health Project, and the HIV Cost and Services Utilization Study (HCSUS) which was awarded the 2005 Policy Impact Award by the American Association for Public Opinion Research (AAPOR).

Prior to joining NORC, Smith spent several years conducting social research as a Senior Social Survey Officer in England’s Office of National Statistics (ONS). At ONS he worked on the Labor Force Survey, Census Validation Study, and a study on Electoral Registration.

Smith has co-authored papers that have appeared in the Journal of the American Medical Association, the New England Journal of Medicine, Health Affairs, Journal of Health Promotion Practice, Health Services Research, Journal of Gerontology, Field Methods, and the Journal of Acquired Immune Deficiency Syndromes. He is a member of the American Association of Public Opinion Research (AAPOR) and has been a regular presenter at AAPOR’s Annual Conference. He is also a member of AcademyHealth.

Micah Sjoblom

Vice President
Health Care
Phone: (312) 759-4028

Micah Sjoblom is an Associate Director in the Health Care department at NORC. He has responsibilities for collaborating with department leadership regarding administrative needs including staffing, business development and financial management. In addition to his department level administrative role, he directs and coordinates large complex data collection projects for various Federal clients. He is also a member of NORC’s Institutional Review Board.

Sjoblom has more than 19 years of experience working in research and survey management, with particular expertise in the management of large-scale cross-sectional and panel surveys utilizing multiple-mode technical solutions for data collection. Sjoblom’s responsibilities include the development and implementation of project management tools and indicators, training and oversight programs for large data collection teams (> 150 staff), and the utilization of measurement techniques pertaining to the implementation and assessment of quality controls, process improvement and deliverables.

At NORC, Sjoblom has led activities on several national surveys including data collection efforts for programs funded by the Center for Medicare and Medicaid Services, Bureau of Labor Statistics, the Board of Governors of the Federal Reserve System, the Agency for Children and Families, and the U.S. Census Bureau. He currently serves as the Associate Project Director for Field Data Collection on the Medicare Current Beneficiary Survey, a continuous, multipurpose survey of a nationally representative sample of the Medicare population conducted for the Centers for Medicare and Medicaid Services.

Sjoblom also serves as the Associate Project Director for the 2016 Survey of Consumer Finances which collects detailed information on the assets, liabilities and demographic characteristics of U.S. households sponsored by the Board of Governors of the Federal Reserve System. Sjoblom also plays a critical role in the development of effective teams and promotion of knowledge-sharing across operations management and functional teams within NORC.

Micah Sjoblom

Vice President
Health Care
(312) 759-4028

Micah Sjoblom is an Associate Director in the Health Care department at NORC. He has responsibilities for collaborating with department leadership regarding administrative needs including staffing, business development and financial management. In addition to his department level administrative role, he directs and coordinates large complex data collection projects for various Federal clients. He is also a member of NORC’s Institutional Review Board.

Sjoblom has more than 19 years of experience working in research and survey management, with particular expertise in the management of large-scale cross-sectional and panel surveys utilizing multiple-mode technical solutions for data collection. Sjoblom’s responsibilities include the development and implementation of project management tools and indicators, training and oversight programs for large data collection teams (> 150 staff), and the utilization of measurement techniques pertaining to the implementation and assessment of quality controls, process improvement and deliverables.

At NORC, Sjoblom has led activities on several national surveys including data collection efforts for programs funded by the Center for Medicare and Medicaid Services, Bureau of Labor Statistics, the Board of Governors of the Federal Reserve System, the Agency for Children and Families, and the U.S. Census Bureau. He currently serves as the Associate Project Director for Field Data Collection on the Medicare Current Beneficiary Survey, a continuous, multipurpose survey of a nationally representative sample of the Medicare population conducted for the Centers for Medicare and Medicaid Services.

Sjoblom also serves as the Associate Project Director for the 2016 Survey of Consumer Finances which collects detailed information on the assets, liabilities and demographic characteristics of U.S. households sponsored by the Board of Governors of the Federal Reserve System. Sjoblom also plays a critical role in the development of effective teams and promotion of knowledge-sharing across operations management and functional teams within NORC.

Caitlin Carroll Oppenheimer

Senior Vice President
Public Health
Phone: (301) 634-9344

Caitlin Carroll Oppenheimer is senior vice president of Public Health at NORC. Oppenheimer brings more 25 years of experience conducting research and providing support to federal and non-federal clients. She provides oversight and direction to the 80 staff and over $40 million per year of research projects housed in the Public Health Department. She also leads a multi-year project for the Centers for Medicare and Medicaid Service’s Office of Minority Health to provide research, evaluation, and communications support in support of the reducing health disparities the Medicare population.

Oppenheimer also directs a project for the HHS Office of Women’s Health to provide evaluation support broadly as well as conduct cross-site evaluations of several research portfolios. She has expertise in strategy and planning as well as evaluation research including qualitative data collection, establishment surveys, and evaluation of program data.

Prior to joining NORC, Oppenheimer was a senior associate at The Lewin Group and an analyst at Partnership for Prevention. She is an established health services researcher with several peer-reviewed publications including the Journal of the American Medical Association, Journal of Emergency Nursing, and Annals of Family Medicine. She is a member of the American Public Health Association.

Caitlin Carroll Oppenheimer

Senior Vice President
Public Health
(301) 634-9344

Caitlin Carroll Oppenheimer is senior vice president of Public Health at NORC. Oppenheimer brings more 25 years of experience conducting research and providing support to federal and non-federal clients. She provides oversight and direction to the 80 staff and over $40 million per year of research projects housed in the Public Health Department. She also leads a multi-year project for the Centers for Medicare and Medicaid Service’s Office of Minority Health to provide research, evaluation, and communications support in support of the reducing health disparities the Medicare population.

Oppenheimer also directs a project for the HHS Office of Women’s Health to provide evaluation support broadly as well as conduct cross-site evaluations of several research portfolios. She has expertise in strategy and planning as well as evaluation research including qualitative data collection, establishment surveys, and evaluation of program data.

Prior to joining NORC, Oppenheimer was a senior associate at The Lewin Group and an analyst at Partnership for Prevention. She is an established health services researcher with several peer-reviewed publications including the Journal of the American Medical Association, Journal of Emergency Nursing, and Annals of Family Medicine. She is a member of the American Public Health Association.

Adil Moiduddin

Senior Vice President
Health Care
Phone: (301) 634-9419

Adil Moiduddin is a Vice President working on issues at the intersection of health care and public health. Moiduddin works closely with NORC’s Executive Vice President for Research on business development and strategic initiatives related to health data, programs and policy. Moiduddin has 18 years of experience in health services research, consulting and program evaluation. He has extensive knowledge of federal and state programs to support health care financing and delivery with particular expertise in the health care safety net and health IT programs.

He also directs a multi-million dollar evaluation of 18 Health Care Innovation Awards (HCIAs) funded by the Centers for Medicare and Medicaid Innovation. These are projects led by community providers and other stakeholders aiming to improve health care quality, control health care costs and raise overall health. The interventions foster integration and communication across health care settings and help patients access health education, behavioral health and social support resources. Each project focuses on a population with conditions (e.g., diabetes, cancer and cardiovascular disease) that drive morbidity, mortality and health care costs in the United States.

The evaluation includes analysis of Medicare, Medicaid and private sector administrative data documenting cost and health care utilization. These analyses use a difference-in-difference or two cohort longitudinal design depending on availability of data, sample size and comparison group options. Moiduddin is also leading dozens of in-person structured interviews and focus groups with HCIA providers, community-based stakeholders, administrators, patients and caregivers.

Moiduddin directs smaller projects assessing population health interventions involving collaboration between health care providers, public health agencies and community-based organizations. He recently completed an evaluation of the Strategic Health IT Advanced Research Program (SHARP) for the Office of the National Coordinator for Health IT and a Congressionally-mandated report on the use of health IT to address the needs of communities experience health disparities for the same office. He also recently completed a project using data from the National Center for Health Statistics to assess differences in primary care visits between federally funded health centers and other providers. The study also looks at variation between primary care visits led by nurse practitioners and physician assistants compared to those led by physicians.

In addition to the funders mentioned above, during his career at NORC, Moiduddin has directed projects for the Medicare Payment Advisory Commission, the Congressional Research Service and many Agencies and offices within the Department of Health and Human Services (HHS) including the Office of the Assistant Secretary for Planning and Evaluation (ASPE), the Agency for Healthcare Research and Quality (AHRQ), and the Health Resources and Services Administration (HRSA).

Prior to coming to NORC, Moiduddin was a consultant for the Lewin Group. At Lewin, he conducted strategic planning, program evaluation and market analysis projects for government Agencies, biotechnology firms, and health care associations. He also served as an Analyst at ASPE’s Division of Health Policy. At ASPE he helped coordinate research activities across HHS and design the first ever national evaluation of the Children’s Health Insurance Program (CHIP).

Moiduddin regularly presents his work at academic conferences including those sponsored by AcademyHealth, the American Public Health Association the American Medical Informatics Association, the Health Information Management Systems Society, and others. He has authored dozens of reports, white papers, peer reviewed articles, and book chapters. He is a member of AcademyHealth, the American Public Health Association and the American Evaluation Association. He serves as a peer-reviewer for the American Journal of Managed Care, the Journal of Ambulatory Care Management and Health Services Research.

Adil Moiduddin

Senior Vice President
Health Care
(301) 634-9419

Adil Moiduddin is a Vice President working on issues at the intersection of health care and public health. Moiduddin works closely with NORC’s Executive Vice President for Research on business development and strategic initiatives related to health data, programs and policy. Moiduddin has 18 years of experience in health services research, consulting and program evaluation. He has extensive knowledge of federal and state programs to support health care financing and delivery with particular expertise in the health care safety net and health IT programs.

He also directs a multi-million dollar evaluation of 18 Health Care Innovation Awards (HCIAs) funded by the Centers for Medicare and Medicaid Innovation. These are projects led by community providers and other stakeholders aiming to improve health care quality, control health care costs and raise overall health. The interventions foster integration and communication across health care settings and help patients access health education, behavioral health and social support resources. Each project focuses on a population with conditions (e.g., diabetes, cancer and cardiovascular disease) that drive morbidity, mortality and health care costs in the United States.

The evaluation includes analysis of Medicare, Medicaid and private sector administrative data documenting cost and health care utilization. These analyses use a difference-in-difference or two cohort longitudinal design depending on availability of data, sample size and comparison group options. Moiduddin is also leading dozens of in-person structured interviews and focus groups with HCIA providers, community-based stakeholders, administrators, patients and caregivers.

Moiduddin directs smaller projects assessing population health interventions involving collaboration between health care providers, public health agencies and community-based organizations. He recently completed an evaluation of the Strategic Health IT Advanced Research Program (SHARP) for the Office of the National Coordinator for Health IT and a Congressionally-mandated report on the use of health IT to address the needs of communities experience health disparities for the same office. He also recently completed a project using data from the National Center for Health Statistics to assess differences in primary care visits between federally funded health centers and other providers. The study also looks at variation between primary care visits led by nurse practitioners and physician assistants compared to those led by physicians.

In addition to the funders mentioned above, during his career at NORC, Moiduddin has directed projects for the Medicare Payment Advisory Commission, the Congressional Research Service and many Agencies and offices within the Department of Health and Human Services (HHS) including the Office of the Assistant Secretary for Planning and Evaluation (ASPE), the Agency for Healthcare Research and Quality (AHRQ), and the Health Resources and Services Administration (HRSA).

Prior to coming to NORC, Moiduddin was a consultant for the Lewin Group. At Lewin, he conducted strategic planning, program evaluation and market analysis projects for government Agencies, biotechnology firms, and health care associations. He also served as an Analyst at ASPE’s Division of Health Policy. At ASPE he helped coordinate research activities across HHS and design the first ever national evaluation of the Children’s Health Insurance Program (CHIP).

Moiduddin regularly presents his work at academic conferences including those sponsored by AcademyHealth, the American Public Health Association the American Medical Informatics Association, the Health Information Management Systems Society, and others. He has authored dozens of reports, white papers, peer reviewed articles, and book chapters. He is a member of AcademyHealth, the American Public Health Association and the American Evaluation Association. He serves as a peer-reviewer for the American Journal of Managed Care, the Journal of Ambulatory Care Management and Health Services Research.