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Stephen M. Smith

Senior Vice President
Health Sciences
Phone: (312) 759-4023

Steve has over 30 years of experience in survey design and implementation, collection of biomeasure data, administrative data, and health services research. Steve serves as senior vice president of the Health Sciences department at NORC. In addition to leading the department, Steve serves as principal investigator, project director, or senior advisor on some of the department’s most complex projects. The department has a broad array of projects for clients, such as the National Institutes for Health (NIH), Agency for Healthcare Research and Quality (AHRQ), Patient-Centered Outcomes Research Institute (PCORI), states, associations, and foundations.

Steve currently serves as NORC’s corporate oversight and data collection expert for the National Social Life, Health, and Aging Project (NSHAP), that is using innovative methods for the collection of biomeasures using field interviewers and assessing sensitive topics associated with aging. He also serves as the NORC Principal Investigator for data collection on High School and Beyond (HS&B), and a similar role for the National Longitudinal Study for the Class of 1972. He is also the NORC Project Director for the National Cancer Institute (NCI) Connect Study.

Prior to joining NORC, Steve spent several years conducting social research as a Senior Social Survey Officer in England’s Office of Population Censuses and Surveys (OPCS), now called the Office of National Statistics (ONS). At ONS he worked on the British Labor Force Survey, Census Validation Study, and a study on Electoral Registration in Great Britain.

Stephen M. Smith

Senior Vice President
Health Sciences
(312) 759-4023

Steve has over 30 years of experience in survey design and implementation, collection of biomeasure data, administrative data, and health services research. Steve serves as senior vice president of the Health Sciences department at NORC. In addition to leading the department, Steve serves as principal investigator, project director, or senior advisor on some of the department’s most complex projects. The department has a broad array of projects for clients, such as the National Institutes for Health (NIH), Agency for Healthcare Research and Quality (AHRQ), Patient-Centered Outcomes Research Institute (PCORI), states, associations, and foundations.

Steve currently serves as NORC’s corporate oversight and data collection expert for the National Social Life, Health, and Aging Project (NSHAP), that is using innovative methods for the collection of biomeasures using field interviewers and assessing sensitive topics associated with aging. He also serves as the NORC Principal Investigator for data collection on High School and Beyond (HS&B), and a similar role for the National Longitudinal Study for the Class of 1972. He is also the NORC Project Director for the National Cancer Institute (NCI) Connect Study.

Prior to joining NORC, Steve spent several years conducting social research as a Senior Social Survey Officer in England’s Office of Population Censuses and Surveys (OPCS), now called the Office of National Statistics (ONS). At ONS he worked on the British Labor Force Survey, Census Validation Study, and a study on Electoral Registration in Great Britain.

Micah Sjoblom

Vice President
Economics, Justice & Society
Phone: (312) 759-4028

Micah is a vice president in the Economics, Justice, and Society department at NORC. He collaborates with department leadership to facilitate and direct department functions including recruitment and staffing, business development, and financial management. In addition to his department leadership role, Micah currently serves as the chair of NORC’s Institutional Review Board.

Micah has more than 25 years of experience working in research and survey management, with particular expertise in the lifecycle management of large-scale cross-sectional and panel surveys utilizing responsive design and multimode technical solutions to facilitate data collection. Micah’s responsibilities include the development and implementation of project management tools and indicators; the enhancement of training and oversight programs for large data collection teams (> 150 staff); and the promotion of measurement and monitoring techniques pertaining to quality assurance and process improvement across project tasks, milestones, and deliverables.

At NORC, Micah has led activities on several national surveys including data collection efforts for programs funded by the Center for Medicare and Medicaid Services, the Board of Governors of the Federal Reserve System, the National Science Foundation, the Bureau of Labor Statistics, the Agency for Children and Families, and the U.S. Census Bureau. For over 20 years, Micah has worked on the Survey of Consumer Finances, currently serving as senior advisor. Sponsored by the Board of Governors of the Federal Reserve System, the Survey of Consumer Finances collects detailed measures of wealth, including information on the assets, liabilities, and demographic characteristics of U.S. households. Micah also recently served as the director of field operations for the Medicare Current Beneficiary Survey, a continuous, multipurpose survey of a nationally representative sample of the Medicare population conducted for the Centers for Medicare and Medicaid Services.

Micah also plays a critical role in the development of effective teams and the promotion of knowledge-sharing across management and operational teams within NORC. This includes cultivating internal functional teams and building external partnerships to design effective and responsive research operations, while also fostering opportunities for staff growth and exploration through the development of innovative solutions. As an example of this collaborative exchange, Micah served as project director for NORC’s role in the Chicago COVID Contact Tracing Corps, leading a team of resource navigators trained to provide critical services and resources to Chicago residents in need during the pandemic.

Micah Sjoblom

Vice President
Economics, Justice & Society
(312) 759-4028

Micah is a vice president in the Economics, Justice, and Society department at NORC. He collaborates with department leadership to facilitate and direct department functions including recruitment and staffing, business development, and financial management. In addition to his department leadership role, Micah currently serves as the chair of NORC’s Institutional Review Board.

Micah has more than 25 years of experience working in research and survey management, with particular expertise in the lifecycle management of large-scale cross-sectional and panel surveys utilizing responsive design and multimode technical solutions to facilitate data collection. Micah’s responsibilities include the development and implementation of project management tools and indicators; the enhancement of training and oversight programs for large data collection teams (> 150 staff); and the promotion of measurement and monitoring techniques pertaining to quality assurance and process improvement across project tasks, milestones, and deliverables.

At NORC, Micah has led activities on several national surveys including data collection efforts for programs funded by the Center for Medicare and Medicaid Services, the Board of Governors of the Federal Reserve System, the National Science Foundation, the Bureau of Labor Statistics, the Agency for Children and Families, and the U.S. Census Bureau. For over 20 years, Micah has worked on the Survey of Consumer Finances, currently serving as senior advisor. Sponsored by the Board of Governors of the Federal Reserve System, the Survey of Consumer Finances collects detailed measures of wealth, including information on the assets, liabilities, and demographic characteristics of U.S. households. Micah also recently served as the director of field operations for the Medicare Current Beneficiary Survey, a continuous, multipurpose survey of a nationally representative sample of the Medicare population conducted for the Centers for Medicare and Medicaid Services.

Micah also plays a critical role in the development of effective teams and the promotion of knowledge-sharing across management and operational teams within NORC. This includes cultivating internal functional teams and building external partnerships to design effective and responsive research operations, while also fostering opportunities for staff growth and exploration through the development of innovative solutions. As an example of this collaborative exchange, Micah served as project director for NORC’s role in the Chicago COVID Contact Tracing Corps, leading a team of resource navigators trained to provide critical services and resources to Chicago residents in need during the pandemic.

Caitlin Carroll Oppenheimer

Senior Vice President
Public Health
Phone: (301) 634-9322

Caitlin is a public health researcher with more than 25 years of experience conducting evaluation research and programmatic support to federal and non-federal clients. As the head of NORC’s Public Health research department, Caitlin oversees a multidisciplinary staff of more than 100 professionals executing more than 80 research projects annually. The Public Health department leads some of NORC’s largest telephone-based data collection efforts, including innovative work to adapt NORC’s survey research procedures to support contact tracing for COVID-19. The department also has a large research portfolio of projects using qualitative and secondary data as well as social listening to provide rigorous and practical solutions for clients. Caitlin leads the department’s strategic direction, including talent acquisition, organizational partnering, and development of new solutions. Under her leadership, the department has diversified its research expertise, including enhanced capabilities in health communications and the use of digital media for research and behavior change.

Caitlin has expertise in meeting facilitation, strategic visioning, and evaluation research, including qualitative data collection, establishment surveys, and evaluation of program data. In her tenure at NORC, Caitlin has directed more than 15 projects for clients such as the HHS Office of Disease Prevention and Health Promotion, the HHS Office on Women’s Health, the HHS Office of Minority Health, the Centers for Medicare & Medicaid Services, the Agency for Healthcare Research and Quality, and the Centers for Disease Prevention and Promotion’s National Center for Chronic Disease Prevention and Health Promotion.

Caitlin Carroll Oppenheimer

Senior Vice President
Public Health
(301) 634-9322

Caitlin is a public health researcher with more than 25 years of experience conducting evaluation research and programmatic support to federal and non-federal clients. As the head of NORC’s Public Health research department, Caitlin oversees a multidisciplinary staff of more than 100 professionals executing more than 80 research projects annually. The Public Health department leads some of NORC’s largest telephone-based data collection efforts, including innovative work to adapt NORC’s survey research procedures to support contact tracing for COVID-19. The department also has a large research portfolio of projects using qualitative and secondary data as well as social listening to provide rigorous and practical solutions for clients. Caitlin leads the department’s strategic direction, including talent acquisition, organizational partnering, and development of new solutions. Under her leadership, the department has diversified its research expertise, including enhanced capabilities in health communications and the use of digital media for research and behavior change.

Caitlin has expertise in meeting facilitation, strategic visioning, and evaluation research, including qualitative data collection, establishment surveys, and evaluation of program data. In her tenure at NORC, Caitlin has directed more than 15 projects for clients such as the HHS Office of Disease Prevention and Health Promotion, the HHS Office on Women’s Health, the HHS Office of Minority Health, the Centers for Medicare & Medicaid Services, the Agency for Healthcare Research and Quality, and the Centers for Disease Prevention and Promotion’s National Center for Chronic Disease Prevention and Health Promotion.

Adil Moiduddin

Senior Vice President
Health Care Evaluation
Phone: (301) 634-9419

Adil works on issues at the intersection of health care and public health. Adil has 25 years of experience in health services research, consulting, and program evaluation. He has extensive knowledge of federal and state programs to support health care financing and delivery with expertise in the health care safety net and health IT programs.

Adil directs NORC’s Physician Focused Payment Model Technical Advisory Committee (PTAC) support contract with the Assistant Secretary for Planning and Evaluation (ASPE) at the Department of Health and Human Services (HHS). NORC supports the PTAC federal advisory committee’s work by conducting in-depth policy analysis, facilitating expert convenings, and providing analytic support central to the Committee’s review of alternative payment models proposals submitted for consideration. Previously, Adil directed a multi-million-dollar evaluation of Health Care Innovation Awards funded by the Centers for Medicare and Medicaid Innovation. These projects aimed to improve health care quality, control health care costs, and improve health outcomes. The interventions fostered integration and communication across health care settings and help patients access health education, behavioral health, and social support resources. Each project focused on a population with conditions (e.g., diabetes, cancer, and cardiovascular disease) that drive morbidity, mortality, and avoidable health care expenditures.

Prior to coming to NORC, Adil was a consultant for the Lewin Group. At Lewin, he conducted strategic planning, program evaluation and market analysis projects for government agencies, biotechnology firms, and health care associations. He also served as an analyst at ASPE’s Division of Health Policy. At ASPE, he helped coordinate research activities across HHS and helped design the first ever national evaluation of the Children’s Health Insurance Program.

Adil Moiduddin

Senior Vice President
Health Care Evaluation
(301) 634-9419

Adil works on issues at the intersection of health care and public health. Adil has 25 years of experience in health services research, consulting, and program evaluation. He has extensive knowledge of federal and state programs to support health care financing and delivery with expertise in the health care safety net and health IT programs.

Adil directs NORC’s Physician Focused Payment Model Technical Advisory Committee (PTAC) support contract with the Assistant Secretary for Planning and Evaluation (ASPE) at the Department of Health and Human Services (HHS). NORC supports the PTAC federal advisory committee’s work by conducting in-depth policy analysis, facilitating expert convenings, and providing analytic support central to the Committee’s review of alternative payment models proposals submitted for consideration. Previously, Adil directed a multi-million-dollar evaluation of Health Care Innovation Awards funded by the Centers for Medicare and Medicaid Innovation. These projects aimed to improve health care quality, control health care costs, and improve health outcomes. The interventions fostered integration and communication across health care settings and help patients access health education, behavioral health, and social support resources. Each project focused on a population with conditions (e.g., diabetes, cancer, and cardiovascular disease) that drive morbidity, mortality, and avoidable health care expenditures.

Prior to coming to NORC, Adil was a consultant for the Lewin Group. At Lewin, he conducted strategic planning, program evaluation and market analysis projects for government agencies, biotechnology firms, and health care associations. He also served as an analyst at ASPE’s Division of Health Policy. At ASPE, he helped coordinate research activities across HHS and helped design the first ever national evaluation of the Children’s Health Insurance Program.

Kristina Hanson Lowell

Vice President and Senior Fellow
Health Care Evaluation, Applied Health Economics Program Area
Phone: (301) 634-9488

Kristina has 30 years of evaluation and policy expertise in health-care delivery and payment reform, Medicare and Medicaid, chronic care, disability, and health IT. Kristina is a vice president and senior fellow in the Health Care Evaluation department at NORC. Kristina has directed numerous large-scale quantitative and qualitative studies on behalf of state and federal government agencies, not-for-profit and consumer organizations, academic researchers, foundations, pharmaceutical manufacturers, and professional associations. These mixed-methods studies have included quantitative analyses of secondary data such as Medicare and Medicaid claims and primary data collected through original surveys, focus groups, structured interviews, and site visits. Kristina has published research in peer-reviewed publications on innovative approaches to payment- and delivery-system reform such as accountable care organizations (ACOs), access to care, state variations in the coverage and delivery of mental-health and substance-abuse services, public attitudes concerning mental illness and substance abuse.

Among her ongoing projects at NORC, Kristina is the project director of the evaluations of the Next Generation Accountable Care Organization (NGACO) Model and the ACO Realizing Equity, Access, and Community Health (REACH) Model for the Center for Medicare and Medicaid Innovation at the U.S. Department of Health and Human Services (DHHS) Centers for Medicare & Medicaid Services (CMS). She also serves as a senior advisor to the Vermont All-Payer ACO Model Evaluation and the Evaluation of Rhode Island’s Medicaid Section 1115 Waiver. In addition, she oversees the department’s human services evaluation work, which includes research for the Administration for Children and Families (ACF) and the Administration for Community Living (ACL); as well as its military and veterans health research portfolio, serving the Department of Veterans Affairs (VA) and the Department of Defense (DoD). Kristina also leads a number of internal cross-cutting initiatives focused on disability and behavioral health.

Prior to joining NORC, Kristina was a Research Director at the Engelberg Center for Health Care Reform at the Brookings Institution, where she managed the multi-stakeholder Accountable Care Organization Learning Network and the Long-Term Quality Alliance. Kristina was previously a senior analyst in the Office of Policy at the Centers for Medicare & Medicaid Services (CMS), where she managed the Office’s Medicare Part D portfolio and the launch of several on-line consumer resources. She served as a Part D liaison between the Office of the Administrator, other parts of the Agency and DHHS, Capitol Hill, and external organizations. Prior to CMS, Kristina was a senior research manager at Harris Interactive and a Senior Policy Analyst at the Henry J. Kaiser Family Foundation. Kristina has served as an Instructor at Harvard College, the John F. Kennedy School of Government, and the Harvard School of Public Health.

Kristina Hanson Lowell

Vice President and Senior Fellow
Health Care Evaluation, Applied Health Economics Program Area
(301) 634-9488

Kristina has 30 years of evaluation and policy expertise in health-care delivery and payment reform, Medicare and Medicaid, chronic care, disability, and health IT. Kristina is a vice president and senior fellow in the Health Care Evaluation department at NORC. Kristina has directed numerous large-scale quantitative and qualitative studies on behalf of state and federal government agencies, not-for-profit and consumer organizations, academic researchers, foundations, pharmaceutical manufacturers, and professional associations. These mixed-methods studies have included quantitative analyses of secondary data such as Medicare and Medicaid claims and primary data collected through original surveys, focus groups, structured interviews, and site visits. Kristina has published research in peer-reviewed publications on innovative approaches to payment- and delivery-system reform such as accountable care organizations (ACOs), access to care, state variations in the coverage and delivery of mental-health and substance-abuse services, public attitudes concerning mental illness and substance abuse.

Among her ongoing projects at NORC, Kristina is the project director of the evaluations of the Next Generation Accountable Care Organization (NGACO) Model and the ACO Realizing Equity, Access, and Community Health (REACH) Model for the Center for Medicare and Medicaid Innovation at the U.S. Department of Health and Human Services (DHHS) Centers for Medicare & Medicaid Services (CMS). She also serves as a senior advisor to the Vermont All-Payer ACO Model Evaluation and the Evaluation of Rhode Island’s Medicaid Section 1115 Waiver. In addition, she oversees the department’s human services evaluation work, which includes research for the Administration for Children and Families (ACF) and the Administration for Community Living (ACL); as well as its military and veterans health research portfolio, serving the Department of Veterans Affairs (VA) and the Department of Defense (DoD). Kristina also leads a number of internal cross-cutting initiatives focused on disability and behavioral health.

Prior to joining NORC, Kristina was a Research Director at the Engelberg Center for Health Care Reform at the Brookings Institution, where she managed the multi-stakeholder Accountable Care Organization Learning Network and the Long-Term Quality Alliance. Kristina was previously a senior analyst in the Office of Policy at the Centers for Medicare & Medicaid Services (CMS), where she managed the Office’s Medicare Part D portfolio and the launch of several on-line consumer resources. She served as a Part D liaison between the Office of the Administrator, other parts of the Agency and DHHS, Capitol Hill, and external organizations. Prior to CMS, Kristina was a senior research manager at Harris Interactive and a Senior Policy Analyst at the Henry J. Kaiser Family Foundation. Kristina has served as an Instructor at Harvard College, the John F. Kennedy School of Government, and the Harvard School of Public Health.